F.A.Q.

F.A.Q.  Frequently Asked Questions

Do you ship internationally?

Yes! We ships worldwide!

How long is the shipping?

Your order will be shipped within 2-3 days after the payment is made

To ship in The Netherland will take about 2-4 working days.

For International Shipping from 7 to 10 days it depends if is in Europe or outside EU.

How do I place an order?

Choose the items you want and click “Add to cart” button to reserve your product.
Then click the “Checkout” icon in the upper right to view your shopping cart and again click “Checkout”.

Immediately after that, you’ll be asked to provide your details to confirm your order.

How can I Track My Order?

As soon as your order has been fulfilled,you'll receive a shipping confirmation email.You will then be able to track your order through the tracking link on the email.If you haven't received an email yet,don't worry! Your order will take around 2-3 days to be dispatched.

Or you can insert the Tracking Number or your Order Number on the home page at "TRACK YOUR ORDER.

Where is my order?

If more than 3 weeks passed and you still haven’t received your order, which is unusual and never happened before, please contact us here

We’ll get back to you as soon as possible with every details. 

Do I have to Pay Duties/Taxes/Fees?

99% of the time our shipping is free of taxes, fees and duties. Customers are responsible for any import duties, fees or taxes. While this is something that happens on very rare occasions, we have no control over this and cannot estimate additional fees.This happens by your local customs and we have no control on these charges.(Very rarely happen!)

What methods of payment are accepted?

We can accept every single credit card existing and obviously PayPal 

I have another question, how can I get help? 

For every kind of request you can contact us here and our customer service available 24/7 will get back to you as soon as possible